Legal

Cookie Policy

Last updated: 1 January 2025
9 sections · Estimated read: 5 min

What Are Cookies

Cookies are small text files that a website saves to your browser when you visit. They allow the site to remember things about your visit — that you are logged in, which language you prefer, or how you arrived. Cookies are not programmes and cannot read your hard drive or install software. They simply store small pieces of information that make your experience smoother.

Cookies can be either first-party (set directly by Royal Reels Casino) or third-party (set by external services we use, such as analytics tools). They can also be session cookies, which disappear when you close your browser, or persistent cookies, which stay on your device until they expire or you delete them.

How We Use Cookies

We use cookies for four main reasons: to keep the platform working correctly, to remember your preferences, to understand how the site is being used, and to track which marketing campaigns bring players to us. Each of these purposes uses a different category of cookie, and most of the optional ones can be switched off without breaking your experience.

We do not use cookies to build advertising profiles or to track you across unrelated websites. The data collected through our cookies stays within Royal Reels Casino and our immediate service providers. It is never sold or shared for commercial gain.

Third-Party Cookies

Some cookies on our platform are set by third-party services that we use to operate the site. These include Google Analytics for traffic reporting, Hotjar for understanding user behaviour in aggregate, and tracking tools connected to marketing campaigns. These providers have their own privacy policies that govern how they handle the data collected by their cookies.

Third-party cookies cannot be controlled directly through our website — you need to manage them either through your browser settings or by using opt-out tools provided by those services. Google Analytics opt-out is available at tools.google.com/dlpage/gaoptout. You can also install a browser extension that blocks analytics tracking across all websites you visit.

We review our third-party providers regularly and remove any that no longer serve a clear purpose for running the platform.

How to Manage Cookies

You can control which cookies are active through your browser settings. Most modern browsers let you block all cookies, block only third-party cookies, or set exceptions for specific websites. You can also delete all existing cookies from your device at any time through your browser's history or privacy settings.

Keep in mind that disabling essential cookies will prevent the platform from working correctly. You will not be able to stay logged in, complete transactions, or access most features without them. Disabling functional, analytics, or marketing cookies will not affect your ability to play — it will just mean the platform cannot remember your preferences between visits or measure where traffic comes from.

Browser-by-Browser Guide

Chrome

Open Chrome → click the three-dot menu (top right) → Settings → Privacy and security → Cookies and other site data. From here you can block all cookies, block third-party cookies only, or manage exceptions for specific sites.

Safari

Open Safari → Preferences (or Settings on iPhone) → Privacy. Enable 'Prevent cross-site tracking' to block third-party cookies. To clear existing cookies, go to Advanced → Website Data → Remove All Website Data.

Firefox

Open Firefox → three-line menu (top right) → Settings → Privacy & Security. Under 'Enhanced Tracking Protection' choose Standard, Strict, or Custom. To delete existing cookies, scroll to 'Cookies and Site Data' and click 'Clear Data'.

Edge

Open Edge → three-dot menu (top right) → Settings → Cookies and site permissions → Cookies and site data. Toggle 'Block third-party cookies' or set specific exceptions. You can also clear cookies from this menu at any time.

Do Not Track

Some browsers include a Do Not Track (DNT) setting that sends a signal to websites asking them not to track your activity. There is currently no agreed industry standard for how websites should respond to DNT signals, so we do not alter our cookie behaviour based on them. If you want to opt out of tracking, the most effective approach is to manage your cookies directly through your browser settings as described above.

Changes to This Policy

We may update this Cookie Policy from time to time as our use of cookies changes or as regulations evolve. The date at the top of this page will always reflect when it was last updated. For significant changes we will notify registered users by email or via a notice on the website. We encourage you to check this page periodically.

Contact Us

If you have questions about how we use cookies or want to know more about a specific cookie on our platform, please reach out to our support team via live chat on the website. We are available around the clock and aim to respond to all cookie and privacy-related questions within 72 hours.

This Cookie Policy was last updated on 1 January 2025. For more on how your personal data is handled, read our Privacy Policy. For the full rules governing use of the platform, see our Terms of Service.