Tools built into your account
Every Royal Reels account comes with a full set of responsible gambling tools. You do not need to call anyone or fill out a form — they are in your account settings and take effect immediately.
Deposit Limits
Set a maximum amount you can deposit per day, week, or month. Once the limit is reached, no further deposits are accepted until the period resets. You can lower a limit instantly. Increases take 24 hours to come into effect to prevent impulsive decisions.
Loss Limits
Cap the amount you can lose in a given period. If you reach your loss limit, play is suspended until the limit resets. This tool is especially useful for players who find it hard to stop after a losing run.
Session Time Limits
Set a maximum session length. When the time runs out, you will receive a notification and be logged out automatically. You can set these in your account preferences before each session or as a standing rule.
Reality Checks
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in that session. These gentle check-ins help you stay aware without disrupting play unnecessarily.
Cooling-Off Period
Take a short break from the platform — from 24 hours up to six weeks. During this time your account is suspended and you cannot deposit or play. Useful if you feel you need space without committing to a long-term exclusion.
Self-Exclusion
Permanently block your account for a minimum period of six months, up to five years or permanently. Once activated, self-exclusion cannot be reversed until the period expires. This is the most powerful tool available and should be used when gambling feels out of control.
To access these tools, log in and go to Account Settings → Responsible Gambling. Our support team can also help you activate any of these directly via live chat.
Signs that gambling may be becoming a problem
Problem gambling rarely announces itself. It tends to develop gradually, and it is easy to rationalise each individual sign on its own. The more of these you recognise, the more seriously the situation should be taken.
Spending more money or time gambling than you originally planned
Chasing losses by continuing to play after a losing session
Hiding your gambling activity from family, friends, or colleagues
Borrowing money or selling belongings to fund gambling
Feeling anxious, irritable, or restless when you are not gambling
Gambling to escape stress, boredom, anxiety, or low mood
Neglecting work, study, or family responsibilities because of gambling
Lying about how much time or money you spend on gambling
Gambling with money intended for bills, rent, or essential expenses
Thinking about gambling constantly even when doing other things
Trying to cut back and finding it difficult to do so
Feeling a need to gamble with increasingly larger amounts to get the same feeling
If any of these feel familiar — please reach out.
Recognising a problem is the most important step. The next step is speaking to someone. Gambling Help Online is available 24 hours a day, seven days a week, at 1800 858 858. The call is free and completely confidential.
How to keep gambling enjoyable
Most people who gamble do so without problems. The habits below are what distinguishes recreational gambling from problematic gambling — small decisions that make a big difference over time.
Set a budget before you start
Decide on a fixed amount you are comfortable losing before you open the platform. Treat it the same way you would treat a budget for a night out — once it is gone, the session is over.
Use the time limit tools
Set a session time limit in your account settings. When the timer expires, close the browser. Taking regular breaks helps you stay in control and keep gambling in perspective.
Never play with borrowed money
Only gamble with money you own and can genuinely afford to lose. If you are playing with funds you need for rent, bills, or food, stop immediately and use the self-exclusion tools.
Avoid chasing losses
A losing run is a losing run. Increasing your bets to recover losses is one of the most common ways recreational gambling becomes a serious problem. Accept the loss and come back another day.
Keep gambling separate from life
Do not gamble to relax after a difficult day, to relieve stress, or to solve a financial problem. These are signs that gambling has moved from entertainment into something that needs attention.
Balance gambling with other things
Gambling should be one of many leisure activities, not the main one. Maintaining a range of hobbies and social connections helps keep it in the right place in your life.
Check in with yourself regularly
Once a month, honestly ask yourself whether your gambling is still fun and controlled. If the honest answer is no, use the tools available to take a break before the problem grows.
Talk to someone if you are worried
If you are concerned about your gambling or that of someone close to you, speaking to a professional is always the right step. Free, confidential help is available in Australia at any hour.
Ten honest questions
Answer these questions honestly — not how you wish things were, but how they actually are. If you answer yes to three or more, speaking to a support service is worth considering.
Do you find yourself gambling for longer than you intended?
Have you ever lied to someone about how much you gamble?
Have you ever gambled with money needed for something important like rent or food?
Do you gamble to feel better when you are stressed, bored, or down?
Have you tried to cut back on gambling but found it hard to do?
Do you think about gambling a lot even when you are not playing?
Have you borrowed money or sold something to fund gambling?
Does gambling cause arguments or tension with people close to you?
Do you feel the need to bet more money to get the same level of excitement?
Have you ever felt guilty or ashamed about gambling?
This is not a clinical diagnosis — it is a starting point for reflection. If your answers concern you, the most useful thing you can do is talk to someone who is trained to help. Gambling Help Online (1800 858 858) offers free, anonymous, judgment-free support and is available around the clock.
Common gambling myths — debunked
Misinformation about gambling is widespread and can lead good people into harmful patterns. Here are the most common myths and what is actually true.
If someone you care about has a gambling problem
Problem gambling affects the people around the gambler as much as the person themselves. Partners, children, parents, and friends often experience financial stress, emotional strain, broken trust, and a sense of helplessness. If this describes your situation, you are not alone and help is available for you too.
You cannot force someone to stop gambling. But you can set clear boundaries, protect your own finances, and seek support for yourself. Gambling Help Online supports family members as well as gamblers, and the service is completely free and confidential.
If there are children in the household, it is worth speaking to a family counsellor or a service like Kids Helpline, which supports young people affected by difficult family situations. Children of problem gamblers often experience anxiety and instability — early support can make a real difference.
Taking care of your own wellbeing is not selfish. It is necessary. The better supported you are, the more effectively you can help the people around you.
Practical steps for family members
Separate your finances from the person who is gambling. Protect joint accounts and keep your own money secure.
Do not cover gambling debts or lend money to fund continued play — this prolongs the problem.
Talk to a counsellor or support service before confronting a loved one, so you can approach the conversation effectively.
Set clear and honest boundaries about what behaviour you will and will not accept in your household.
Look after your own mental health. Stress, anxiety, and depression are common among family members of problem gamblers.
Contact Gambling Help Online for family-specific resources, counselling, and support groups in your area.
Free support in Australia
All of the services below are free and confidential. You do not need a referral. You do not need to give your name. You just need to reach out.
Gambling should be fun. If it is not — stop.
Use the account tools to set limits, take a break, or self-exclude. If you need to talk to someone, Gambling Help Online is free and available right now at 1800 858 858.